EE Perks

[Johnp003]

Hi. I’m trying to recover/ change my password for perks but when I enter my NHS work email for a link, I don’t get a link to it.. please help

[Leanne_T]

Hi @Johnp003 

Thanks for coming here. 

Have you checked your spam/junk folders? 

How long ago did you register for the perk account? 

Thanks 🙂

Leanne.

[Johnp003]

Hi Leanne.  Yes spam and junk all checked.  Originally registered for perks about a year ago. I’ve just upgraded my sim only to an iPhone 14 and tried to log into perks for the 20% NHS discount but couldn’t re set the password because no email arrived.  When we tried to re register it just says that the NHS email is already registered 

[Leanne_T]

Hi @Johnp003

Thanks for coming back to me.

To help you with your perk account, I've sent you a private message on here for some details. 

Thanks.

Leanne.