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EE TV Recordings

I have pro TV box. It's not giving me the option to record programs other  than by using the record button on the remote. It was an option under the info on the program, now it's just set reminder / search. Also I could always record programs on Wild...

Dpt71 by • Investigator
  • 68 Views
  • 3 replies
  • 1 Helpful

Pay as you go addon minutes to Guernsey

I can see there are 2 add ons to call abroad -one for EU and one for Rest of World but neither include Guernsey in the list. Which one should I buy or is there no adoon available?

Kajami by • Visitor
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  • 0 replies
  • 0 Helpful

Switch 2 delayed

Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking 

Resolved! Excellent Customer Service

Hi.I spoke to one of your customer service team in person today after she knocked on my door. We had a chat about Wi-Fi speeds and full fibre in my postcode.I want to let her know that I really appreciate the level of service she gave me. She was fri...

Resolved! Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

ckings79 by • Investigator
  • 470 Views
  • 9 replies
  • 3 Helpful

Arlo secure subscription code

I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent...

Suspicious Text

I received a text message apparently from EE saying:EE: We were NOT abIe to take payment for your biII. In order to avoid service cancellations, pIease visit: (REMOVED LINK FOR OTHERS SAFETY) now.I presume this isn’t EE?

Tash01 by • Visitor
  • 24 Views
  • 2 replies
  • 0 Helpful

EE flex plan

Hi I need some clarification. Today in store (Meadowhall) i upgraded my device to the iPhone 16 pro max, I paid £100 upgrade fee and traded my old device in. The full works plan was £83 a month for 3 years so I took this option. I signed something (I...

Resolved! How to access live chat?

When pressing the 'help' button on the ee website I no longer am able to start a live text chat. Is this feature no longer available? Or is it restricted to certain hours/days? Thanks.

ee_1231 by • Visitor
  • 12226 Views
  • 71 replies
  • 6 Helpful
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