EE Perks not generating a new code

[goody1973]

Hi, to any EE staff members on here. 

I use EE perks and have generated 4 codes and used them successfully this year, I have 1 left to use. The perks website gives me the button to generate a new code but when I press the button, nothing happens. I have logged out and logged back in and have tried this several times on chrome mobile, chrome, firefox and edge to no avail. I am now assuming that it is an issue with the perks website. 

Can you help?

Thank you

[Christopher_G]

Hi @goody1973

I have sent you a private message to ask for a few things. Could you have a look and get back to me please?

Chris

[Loomorg]

I’m having the same problem, used my first one tried to generate another and it wont give me another code

[Christopher_G]

Hi @Loomorg

Could you try generating it on a different device or browser please? Also if you're connected to a VPN, please disconnect it and try again.

Chris

[Loomorg]

I’ve already tried this on 2 other devices

Get Outlook for iOS<>

[Christopher_G]

OK, thanks @Loomorg

I've sent you a private message to get some information from you.

Chris