EE Perks account deactivated

[Lynly]

Hi There,

I'm looking to get my EE Perks account reactivated, I've had a bit of an issue trying to get into my account and when I eventually get in it has been deactivated.

Thank you

[Leanne_T]

Hi @Lynly 

Thanks for coming to the community. 

I've sent you a private message on here for some extra details.

Leanne.

[kitty987654]

I am also having this issue, could you also let me know what I need to do as I haven't got anywhere phoning ee customer services please?

Thanks

[James_B]

I've sent you a private message @kitty987654 🙂

James

[kitty987654]

Is this a private message before I reply to you? 

[Sammyd570]

Hi I am also looking for some advice on how to unlock mine thanks 

[Leanne_T]

Hi @Sammyd570 

Thanks for coming here. 

Is the perk account showing deactivated when you log in? 

Leanne.

[Sammyd570]

Hi yes it’s saying account deactivated when I log in

Sent from my iPhone

[Leanne_T]

Thanks @Sammyd570 

I've sent you a private message on here for some extra details.

Leanne.

[pegasus65]

Hi,

I am having the same issue. Have people managed to get this resolved?