EE Perks Verification

Peterbd97
Explorer

‎21-08-2023 02:46 PM

Good Afternoon,

After being sent a faulty link for verification of my work email for EE Perks, I am unable to verify using a photo ID as the account email/name is ‘already in use’.

Is there a way to reset my account or begin the process again?

TIA

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3 REPLIES 3
Alex_M
Star Contributor
Star Contributor

‎21-08-2023 03:30 PM

Hi @Peterbd97 

You will need to get in touch with customer service who will be able to advise further - we can't reset your perks account here in the community forum.

Thanks,
Alex

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Peterbd97
Explorer
In response to Alex_M

‎21-08-2023 03:41 PM

Hi Alex,

Any advice as to how I’d approach? 
I’d contacted them prior to submitting my question, they said they couldn’t do anything for me.

 

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Katie_B
EE Community Support Team
In response to Peterbd97

‎21-08-2023 05:11 PM

Hi @Peterbd97. 

I have sent you a private message for more details. 

Katie

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