EE Perks Verification

[Peterbd97]

Good Afternoon,

After being sent a faulty link for verification of my work email for EE Perks, I am unable to verify using a photo ID as the account email/name is ‘already in use’.

Is there a way to reset my account or begin the process again?

TIA

[Alex_M]

Hi @Peterbd97 

You will need to get in touch with customer service who will be able to advise further - we can't reset your perks account here in the community forum.

Thanks,
Alex

[Peterbd97]

Hi Alex,

Any advice as to how I’d approach? 
I’d contacted them prior to submitting my question, they said they couldn’t do anything for me.

[Katie_B]

Hi @Peterbd97. 

I have sent you a private message for more details. 

Katie