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Community Activity
Contact number in profile.
The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...
Resolved! Change address
Lycamobile not receiving calls from a UK(EE SIM) mobile.
I am in Portugal with my UK mobile(dual SIM) and an EE account. The other SIM is a Portuguese Lycamobile SIM.I've tried several times to phone an Irish Mobile (Lycamobile SIM) and the call will not go through. My wife is also on an EE mobile, and she...
FF Installation Outside Work
We had full fibre installed today and I didn't see the outside until after the workmen had left. My question is, should it has been left open like that?
Order issues
I've gone through 2 orders now for a monthly contract and received an email bith times with the order number and both times it hasn't worked. The person I spoke to via chat said it never worked the first time, yet the £30 upfront payment was taken. I...
Terrible signal
All day the service to recieve internet has not worked or it has cut in and out constantly. When you check the ee website to see the service area check it doesn't work. Network status to 150 also does nothing.Glad I'm out of contract absolutely ridic...
Signal issues
I'm having the same issue and it's killing me now! Call 150 for advice?? I can't! There's no signal! Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester! Wifi works fine, I've tested...
Coverage in Wheatley
Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...
Video playback issues on S24, sent to repair but couldn't reproduce.
I've had an issue with my S24 since I obtained it on contract just over 6 months ago, it's an issue that's annoying but that doesn't make it unusable, but it's annoying.Basically, in certain applications when playing a video, the video will become pi...
Sim
I have purchased a EE SIM card from Tesco, but the SIM card doesn’t seem to work ? I have put it in two different phones to try and get it started but nothing ? I purchased £10 credit to top up but can’t call and can’t use the number to get codes etc...
