EE Perks Account Deactivated

[Jdonnelly92]

Hello

I am having a similar problem to others in that my perks account has been deactivated and I cannot re-verify to generate a discount code.

Have tried calling 150 but having no luck. Can I please get some help having this re-activated?

thank you!

[Leanne_T]

Hi @Jdonnelly92 

Thanks for posting 🙂

I have replied to your private message. 

Leanne.

[yvonnemillar1]

i am having the same problem it says account deactivated and no one can help me. i need to apply to discount or i can't  afford it 

[Leanne_T]

Hi @yvonnemillar1 

Thanks for the private message, I have replied to you now 🙂

Leanne.

[Danboy525]

I am also having the same issue as my NHSBT mail control is blocking the EE Perks activation email. I am due to renew this month and need a new code asap due to my financial situation. Please can you help?

[yvonnemillar1]

Hi there. If the email is blocked you will need to speak to someone in your IT department to sort that for you.
Kind regards
Yvonne Millar

[Leanne_T]

Hi @Danboy525 

Have you contacted your IT department to see if the block can be removed? 

Leanne 🙂

[Danboy525]

Thanks both, Yes, they have tried to put an exception in but the Perk email address seems to always be different, so everytime a request is sent, then it is blocked again. Its very frustrating.

[Leanne_T]

Hi @Danboy525 

Do you have photo ID you can use to register instead of the work email? 

Leanne.

[Danboy525]

Yes i have my ID Badge with my photo on. Do i create a new account and use that method instead?