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EE One Up - Switch 2 Deal

Zoso90
Explorer

‎06-09-2026 03:55 PM

I'm an EE One Up customer and have the £300 Nintendo Switch 2 exclusive offer, but it has gone out of stock while I was trying to purchase it. Will the promotional allocation be restocked?

0 Helpful
4 REPLIES 4
Zoso90
Explorer

‎06-09-2026 04:31 PM

I'm an EE One customer and was eligible for the £300 Switch 2 offer. I added the console to my basket while the offer was live, but when I tried to complete the purchase it showed as out of stock. I've now received an email from EE asking me to complete my order, but the console is still unavailable. Can you honour the £300 promotional price if stock becomes available?

0 Helpful
Northerner
EE Community Star
EE Community Star
In response to Zoso90

‎06-09-2026 04:39 PM

Hi @Zoso90 

You'll need to speak to EE CS on 150 about this question.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 for mobile and 0330 123 1105 for Broadband..

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Zoso90
Explorer
In response to Northerner

‎06-09-2026 04:53 PM

What department do I need to speak to?

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Thanks

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Zoso90
Explorer
In response to Zoso90

‎06-09-2026 05:34 PM

Quick Update - I've been checking the app and looks like more stock has been allocated, so I've managed to place an order. Thank you

0 Helpful