01-12-2022 12:31 PM - edited 01-12-2022 12:38 PM
Due to the forthcoming merger of BT Sport and Eurosport/Discovery if you currently have BT Sport chosen as an inclusive extra you can now activate a DIscovery+ subscription without further cost.
Log in with your BT Sport credentials and set up or sign in to a Discovery+ account.
https://www.bt.com/sport/discovery-plus
07-01-2023 03:05 PM
So which option from:
Mobile
Broadband & Landline
Mobile Broadband
Home Security
Cyber Security
Should we choose ? I too am getting error WB402.
07-01-2023 03:08 PM
Please select mobile queries if you have a mobile account or broadband for a Home broadband account, and the team can help you with this @Stuart0870
Leanne.
17-01-2023 11:11 PM
I have registered and activated the discovery + account all I get is “contact your provider to find out how to watch”
16-05-2023 10:01 AM
Still having this issue in May. You would have thought it would be fixed by now. Tech support haven't been much help. Anyone had any luck?
16-05-2023 11:40 AM
Hi @Currie7,
Welcome to the EE Community. 🙂
I'm sorry to hear you're having trouble activating your subscription.
Our Technical Support Team are best placed to help you with this.
James
06-08-2023 01:28 PM
My BT Sport app and large screen worked fine but I can't see the latest shows on irt now
Followed all the rules in setting up Discovery plus and all I get is "Contact your provider to find out how to watch"
06-08-2023 03:55 PM
Have you spoken to our technical support team, @jslatty?
Hopefully they'll be able to help fix this for you.
Chris
31-08-2023 04:18 PM
Hi, I've got TNT Sports as an add-on on my phone package and I was prompted to activate Discovery+, due to the BT Sports app closing down soon. I followed the given instructions, it said Discovery + was activated, I was then asked to create a Discovery + account. It wouldn't let me create one with the same email address so I used a different email address, and now it is not linking my existing subscription to Discovery+. What do I do? Please don't reply with the link to your technical support team because th link doesn't work, and I just tried ringing and was told the waiting time was up to 75 minutes!
31-08-2023 05:26 PM
Hi @W600
If you log out of discovery+ and log in as an existing customer with your BT ID email, does this work for you?
Leanne.
16-09-2023 01:45 PM
Hi, cannot activate and get error Code: WB401. Please help.