Claim £200 cashback & a set of Galaxy Buds 2 Pro with Samsung Fold 4

[mehmetcanm]

Hello, I bought a Samsung Galaxy Fold 4 on 07/12/2022. How do I claim £200 cashback & a set of Galaxy Buds 2 Pro?

Thank you!

[Katie_B]

Good morning @mehmetcanm. 

Thanks for ordering with us. 

You will receive a text to the main line on your account 15-30 days after purchase.

The Galaxy Buds will be auto-fulfilled and sent within 30 days to the address on your account.

Katie 🙂

[Jasonconlon87]

Just wondering if it's the same I ordered mine on the 13th and received it today 

[Leanne_T]

Hi there @Jasonconlon87

You can claim the cashback offer with Samsung here - Home - Samsung Promotions. 

The buds offer ended on the 12 December. 

Leanne. 

[SamMo85]

Hi there.

When I phoned and got my fold on the 13th I was told I would be getting the buds from the advisor. Is there any chance that can be honoured. She gave me a link for them aswell. See below for the links she gave me: 

https://samsungpromotions.claims/20_days_of_christmas

www.ee.co.uk/Samsungbuds2proEE

Can someone please get back to me about this as I was told I would get a pair. 

Thanks

[Leanne_T]

Hi @SamMo85

Did you place the order before the 12th? 

Leanne 🙂

[SamMo85]

I placed order on the morning of the 13th but the advisor said I would get them.

She gave me two links: one for the cash back and one for the buds...

Is there any one I can talk to regarding this.

Sam

[Leanne_T]

Hi @SamMo85

Please give us a call on 150 and the team will get this looked into for you. 

Leanne.