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Cancelling Free Apple TV trial

njforever
Investigator
Investigator

I have the Apple TV 3 month free offer. If I ask to remove it now, will it still be available upto the 3 months or is my viewing ended immediately?
Thanks in advance 

 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @njforever 

The Apple TV+ 3 month free trial offer terms and conditions say:

'After three months, you will be charged a monthly charge (see the EE Standard and Non-Standard Charges Price Guide for charge amount) for the add-on unless you choose to cancel. We’ll apply the charge to your Account each month until you ask us to remove it (unless you have the add-on as an Inclusive Extra). You can cancel the add-on at any time but it may take up to 48 hours to be removed from your account. As soon as the add-on is removed from your account, you will no longer be able to access the App and Website.'

The Free Apple TV for 3 Months help page explains how to cancel through your iPhone.

Hope this helps.

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @njforever 

The Apple TV+ 3 month free trial offer terms and conditions say:

'After three months, you will be charged a monthly charge (see the EE Standard and Non-Standard Charges Price Guide for charge amount) for the add-on unless you choose to cancel. We’ll apply the charge to your Account each month until you ask us to remove it (unless you have the add-on as an Inclusive Extra). You can cancel the add-on at any time but it may take up to 48 hours to be removed from your account. As soon as the add-on is removed from your account, you will no longer be able to access the App and Website.'

The Free Apple TV for 3 Months help page explains how to cancel through your iPhone.

Hope this helps.

Chris