16-03-2026 10:45 PM
Hello,
I'd like to cancel my Apple tv free trial. EE's app and website is down. How can I do this and ensure I am not charged? Thanks
Solved! See the answer below or view the solution in context.
17-03-2026 09:21 AM
Good morning @serenanena
Welcome to the community.
I have had a quick look and the app and website seem to be working fine, you should be able to sign into your account now.
You can also manage your subscription for your Free Apple TV for 3 Months via your iPhone by going to settings > your name/Apple ID > iTunes & App store > Apple ID > view Apple ID > Subscriptions.
Thanks
Ritu
17-03-2026 09:21 AM
Good morning @serenanena
Welcome to the community.
I have had a quick look and the app and website seem to be working fine, you should be able to sign into your account now.
You can also manage your subscription for your Free Apple TV for 3 Months via your iPhone by going to settings > your name/Apple ID > iTunes & App store > Apple ID > view Apple ID > Subscriptions.
Thanks
Ritu