13-11-2025 03:09 PM - edited 13-11-2025 03:10 PM
Just about to claim the Chromebook after the 14 days, and apparently there was a limit on how many Chromebooks were available? This was never said when ordering the phone? Asked EE chat when ordering the phone and was told I had to wait 14 days. If I was never able to have the choice to claim, I feel as though this was miscommunicated or even potentially mid-sold to me. Only went ahead last month because of the offer. Can anyone help? Buds have been claimed today with no issues.
13-11-2025 06:22 PM
Hi @Aaaron
I understand your disappointment that you have missed out. This offer was not ran by EE, but looking at the offer terms, it does state that there was a limited amount of Chromebook units available.
Lesley