Can’t buy unlimited data add on
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13-08-2022 07:54 PM
Hi,
I’m trying to buy unlimited data add-on but the option is not there anymore. I was using it last month, but I don’t know why I can’t find it.
Thanks.
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13-08-2022 08:53 PM
PAYG or Pay Monthly (Contract) if it's the later it will probably stay on untill you cancel it.
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15-08-2022 03:26 AM
The same has happened to me I can no longer find the EE UNLIMITED DATA ADD ON can anyone help
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15-08-2022 07:58 AM
Hi @Wirizlay101
Is it already added to your account? All available data add-ons will show in your My EE account.
Chris
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15-08-2022 08:03 AM
I can’t find it in my account, I can find only from 250mb to 20GB.
What should I do?
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15-08-2022 08:33 AM
I still can’t find it…
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15-08-2022 03:34 PM
How did you initially get the add-on, @Ibrahim27?
Were you invited by text message or did you add it through the app?
Chris
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15-08-2022 03:44 PM
I did it through the app before.
thanks
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15-08-2022 04:06 PM
Hi @Ibrahim27,
Is the add-on still active on your account. Is it listed under add-ons if you select your mobile plan from the home page?
James
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15-08-2022 04:09 PM
It is not active at the moment. And when I go to the home page to get the data add-ons only appear to 20GB, no more than that. I can’t scroll more or anything.
