Bt sport add on

[Jad11]

Hi 

I have got the bt sport ultimate add on but want to add big screen for £5 I've txt SPORT to 150 but it just keeps telling me I already have the bt sport add on?

Any advice? thanks

[XRaySpeX]

Text LARGE SCREEN to 150.

[DILF56]

This does not work for me. I get this:

 

[DILF56]

Yesterday I upgraded to SIM only with BT Sport as a Smart Add On.

I can’t for the life of me find where to add Large screen. I’ve text Sport to 150 and there is nothing on there. I’ve text Large Screen to 150 but still nothing, just a generic text on what I’m able to text 150. I’m at a loss as there is no physical way for me to do this currently. 

[Jad11]

Same mate, still no luck

[James_B]

Hi @DILF56,

Our Customer Care Team will be happy to set this up if you get in touch.

Thanks

James

[Jad11]

I tried ringing customer service yesterday but was on hold 30 minutes before being disconnected, Is there not an easier faster fix?

[James_B · Accepted solution]

Hi @Jad11,

You can chat with Customer Care online at Contact us | Get in touch for help and support | EE.

Hope this helps.

James

[jdp117]

Been through the exact same process as you, did you manage to fix it? Trying to call up takes an age, and texting "SPORT" or "LARGE SCREEN" to 150 does nothing, same as you.

[Jad11]

I did mate, I went on the link the user James b on message above provided and went onto the chat and explained. They added it for me for the £5 a month and all sorted now. Give that a go 👍