07-11-2024 10:34 AM
Hi I wonder if someone could help me please?
I phoned up EE gave them 2 codes for 20% off & they were both rejected. How do I apply the codes please?
Thank you
Helen
07-11-2024 12:35 PM
Hi @hmcwl
Thanks for coming to the community.
Did you get the codes from the Blue Light site, or were they from our Perk portal?
The only reason I ask is that Blue Light codes can only be applied online, and not with our guides over the phone.
Michael
07-11-2024 01:00 PM
OK that's explains that.
Thank you for getting back to me very much appreciated.
Helen
07-11-2024 01:51 PM
My pleasure @hmcwl
Who is it you work for? If your employer is signed up to our Perk scheme, you can register to get up to 5 codes a year to use for yourself or give to friends and family members.
Michael