BT sports app

Johntet81 · ‎27-12-2022

Morning,

Is anyone else having a problem with their BT sports app. Mine is saying I don’t have an active subscription but I have it as a smart benefit on my mobile plan. The error code is IDOO3. Can anyone help pls.

john

Northerner · ‎27-12-2022

Hi @Johntet81

Have you activated your subscription as per EE guide?

https://ee.co.uk/help/help-new/offers-and-services/bt-sport-entertainment-packs/how-do-i-set-up-my-b...

Thanks

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