BT sports app

Johntet81 · ‎27-12-2022

Morning,

Is anyone else having a problem with their BT sports app. Mine is saying I don’t have an active subscription but I have it as a smart benefit on my mobile plan. The error code is IDOO3. Can anyone help pls.

john

Northerner · ‎27-12-2022

Hi @Johntet81

Have you activated your subscription as per EE guide?

https://ee.co.uk/help/help-new/offers-and-services/bt-sport-entertainment-packs/how-do-i-set-up-my-b...

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.