Community Activity

Stuck in USA ee are rubbish!

I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do? 

Dan516 by Investigator
  • 331 Views
  • 30 replies
  • 4 Helpful

Resolved! Switch 2 preorder says out of stock

I've pre ordered the Switch 2 but it says it's out of stock where it's meant to say the delivery date. I'm guessing what this means is that you don't have it because it doesn't come out until June, but I'm still not entirely sure why. Is anyone else ...

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HarryS74 by Investigator
  • 250 Views
  • 6 replies
  • 3 Helpful

Resolved! Changing phone plan

Hi guys, how can I change the plan on the iPhone app? In the "Manage" section it just shows my monthly spending and that's it. I want to be able to downgrade my plan so I could pay less. Do you have any idea how can I do this on the app? 

1ttt by Visitor
  • 77 Views
  • 3 replies
  • 1 Helpful

Help. Topped up £15

Topped up £15 yesterday usually it's a case of top up and use as needed However it's taken the money and say I have no credit?  Wheres it gone? 

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Digital Voice issues

HiRecently migrated from another isp for my fttp 500mb with digital Voice.Fttp is working great, but having issues with maintaining digital Voice.After a couple of weeks faffing, I got it sorted (registering phone etc) at it was ok, but this week cal...

JonnyManc by Contributor
  • 17930 Views
  • 218 replies
  • 78 Helpful

Resolved! Online upgrade area of website isn't working

Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...

Issue with Calling Greece While Roaming in the US

I’m currently roaming in the United States and have the international roaming add-on active on my account. When I first arrived, I was able to make calls to Greece without any issues. However, starting the following day, I’ve been unable to connect c...

Elina_K by Investigator
  • 370 Views
  • 17 replies
  • 1 Helpful

Help

Hi there, can someone help me on why EE is doing this..We've noticed your phone usage is high than normal, if this continues you may not be able to make calls or texts..I've already paid upto date this month on my phone bill but they've suspended me...

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Leetay342 by Investigator
  • 22 Views
  • 1 replies
  • 0 Helpful