BT Sports

[eb154]

Hi

I have BT sports on my iPad account. My email from BT  says I can use it on my NOW device. When I try it says I don’t have the correct account from EE so I called them yesterday and was told I need to upgrade to get large screen access but the link took me to the same app I already have at £20 per month. It must be the same app because when they sold me the contract with free BT Sports, £20 is what they told me I’d be saving. What’s going on? Have I been misled?

ethan

[Jfw1]

I've got it for £5 extra but am not happy I am sure I was led to believe it was included in my package. 

[Shanetab123]

Hello I have Bt sports as my extra and I don’t know how to activate it anyone help

[James_B]

Hi @Shanetab123,

Welcome to the EE Community. 🙂

Have you tried texting SPORT to 150?

James

[Shanetab123]

I have I did that sent me a link but takes me somewhere and doesn’t help with my Bt sport it was this 

 

[Christopher_G]

OK, thanks @Shanetab123 

If you speak to our Mobile Care team, they'll be able to help you.

Chris