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Apply music not working as inclusive extra

Mmmfff
Investigator
Investigator

‎24-05-2023 11:01 PM

Since last week Thursday 18th may Apple Music disappeared as an inclusive extra.

Apple Music is now saying that I don’t have a subscription, and Apple Music doesn’t even show up anymore as an option on my inclusive extras.

I have tried on both the EE website and the app. Please could this be fixed 

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎25-05-2023 07:59 AM

Hello @Mmmfff. 

I have responded to your other POST. 

Katie

0 Helpful
Jamesob
Explorer
In response to Katie_B

‎09-11-2023 07:48 AM

This is the response? What's the resolution? 

0 Helpful
Leanne_T
EE Community Support Team
In response to Jamesob

‎09-11-2023 07:55 AM

Hi @Jamesob 

Thanks for coming here. 

Have you previously had Apple Music as an Inclusive Extra and this has now been removed?

Leanne.

0 Helpful