03-12-2023 05:37 PM
I've signed up for Apple TV plus add on, however I can't access it. I've signed into Apple TV but it says 7 day trial rather than the 6 month trial. I don't have an apple device either.
Is there a link I need to click to activate the offer?
04-12-2023 07:54 AM
Hi @rachaelmfowler
Welcome to the community. 🙂
If you text TV PLUS to 150, you'll be sent a link to the 6 month promotion.
How do I get free Apple TV+ for six months? | Help | EE
Chris
04-12-2023 08:40 AM
Hi,
I've already done that, I've signed in, but it's not applying the 6 month free trial.
Thanks,
Rachael
04-12-2023 09:06 AM
OK, thank you.
Have you had the free 6 month Apple TV+ offer before, @rachaelmfowler?
04-12-2023 09:05 PM
No I haven't
05-12-2023 07:51 AM
Morning @rachaelmfowler
Does the Apple TV+ add-on show in your EE app?
When you text TV Plus to 150, did you receive a reply to get set up and activate the six months free Apple TV+?
Leanne 🙂
05-12-2023 07:17 PM
Yes, I received a reply and information telling me when the trial ends. It also shows that I have the add-on in my EE app.
Thank you 🙂
06-12-2023 08:08 AM
Hi @rachaelmfowler,
What happened when you followed the link in the text to activate your subscription?
James
06-12-2023 01:41 PM
It asked me to sign into Apple, which I did, and this is where it shows the 7-day trial rather than the 6 month one.
06-12-2023 01:46 PM
What type of phone/device are you using @rachaelmfowler?
Have you tried over mobile data, rather than WiFi?
Are you using a VPN?
