Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple Music with AirPods

Go to solution
Mike1871
Contributor
Contributor

‎05-07-2026 11:05 AM

I have a monthly sim only contract with Apple Music add-on which I pay an additional £10.99. I recently added the Apple AirPods Pro 3 to my account for £20 a month which includes apple music for 24 months. I'm assuming I could get the £10.99 discounted on my bill???

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
Michael_D
EE Community Support Team

‎05-07-2026 02:09 PM

Hi @Mike1871.

Thanks for coming to the community.

It wouldn't automatically discount the Apple Music subscription if you are currently on the chargeable option.

You'd need to cancel the chargeable one by texting STOP MUSIC to 150 or in the EE app first of all and when that ends follow the steps to set up the inclusive option that you got with the AirPods Pro 3. There would normally have been a text sent when you took them out with instructions for Apple Music set up.

If you haven't received a text or no longer have it, give our customer service guides a call and they can help you to get the free subscription working.

Michael

View solution in original post

1 REPLY 1
Go to solution
Michael_D
EE Community Support Team

‎05-07-2026 02:09 PM

Hi @Mike1871.

Thanks for coming to the community.

It wouldn't automatically discount the Apple Music subscription if you are currently on the chargeable option.

You'd need to cancel the chargeable one by texting STOP MUSIC to 150 or in the EE app first of all and when that ends follow the steps to set up the inclusive option that you got with the AirPods Pro 3. There would normally have been a text sent when you took them out with instructions for Apple Music set up.

If you haven't received a text or no longer have it, give our customer service guides a call and they can help you to get the free subscription working.

Michael