Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Apple Music disappeared as my inclusive extra

Gary2508
Investigator
Investigator

‎13-08-2023 09:52 PM

I’m part way through a 12 month  sim only deal with 1 inclusive extra . I had chosen Apple Music and all was good but now it has disappeared as a inclusive extra . Has this happened to anyone else ?

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎14-08-2023 08:37 AM

Good morning @Gary2508. 

As your Apple Music disappeared from your My EE account?

What happens when you try to use the Apple Music app?

Katie

Gary2508
Investigator
Investigator
In response to Katie_B

‎14-08-2023 11:56 AM

When I tried to use my Apple Music Account I was asked to sign up . When I checked EE app the Apple Music option as my inclusive extra has disappeared . 

0 Helpful
Katie_B
EE Community Support Team
In response to Gary2508

‎14-08-2023 12:08 PM

Thanks for checking @Gary2508. 

I would recommend giving us a call so our customer care team can look into this further for you. 

Katie