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WiFi 6 or 7 adapter for PC/Laptop/MacBook

I am currently on BT with a Smart Hub 2 and considering upgrading my router to an EE Smart Hub Pro Router Tri-Band 6GHz 5GHz 2.4GHz (from eBay). When using this router, does upgrading your PC or laptop WiFi hardware to 6 (or 7) via a plug-in USB adap...

dazzlr by • Investigator
  • 108 Views
  • 12 replies
  • 3 Helpful

Switching from BT to EE - keeping BT equipment setup

I’ve just switched broadband from BT to EE. The switch happened a few days ago, and I was too busy to install the new EE hardware. My BT equipment is still working (although the phone line has stopped as my new package excludes this).Question: will I...

csfulham by • Investigator
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  • 8 replies
  • 7 Helpful

2 SIMs ordered but just one received

Hi, please I signed up for two SIMs (numbers ending 675 and 574), but just one was received (675). When will I receive the other one please? Thanks, Mauricio 

Resolved! Re: How do I cancel Apple TV+ contract?

Refreshing this to save creating new post. I have been moved from BT to EE, broadband and TV. Activated the 'free' 3 months Apple TV on BT prior to move to EE. Now have absolutely no way of cancelling it. Next bill shows I will be charged £8.99 for a...

Childrens contracts charged for my subscription

I have checked my bill and my apple music subscription and life 360 subscription charge is showing as extra charges on my bill but also on my Children's contracts, also roaming charges are on their bills when they weren't abroad with us. Any ideas?

EE communication

Has anyone had communication issues with EE?Took out a broadband deal with EE in February, the agent I was speaking to said there’s a 6month Xbox game pass with my 500mpbs contract and I’ll receive this after my first payment which was in March. Wait...

rvnmxj by • Visitor
  • 11 Views
  • 0 replies
  • 0 Helpful

£30 taken

Hi, I've also encountered a similar problem whereby I have ordered a pay monthly contract on a Samsung Galaxy S25 Ultra, the upfront payment has been taken, however I haven't received a confirmation email, so no tracking number, or order number, and ...

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

BT to EE - Cannot Setup WiFi Controls

I moved from BT to EE a while back & I still cannot 'Set up WiFi Controls' via the EE app. When I select this option, the app just spins and nothing ends up loading for it.Is this still an issue with me still technically being on a BT router? EE sent...

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