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Apple Arcade addon text link not working - cannot connect

PatCogan
Investigator
Investigator

I have activated this add-on and received the text message with registration link. But when I press the link I get a “Cannot Connect” from the app store. The add-on is shwoing as active in My EE

17 REPLIES 17

Yes, it is showing as active until 5th Sept. But the link provided by text is broken when trying to access through the app store.

Leanne_T
EE Community Support Team

Thanks @tomb777 

If the link is not working, please call us on 150 and the team will get this looked into for you.

Leanne.

Thank you for taking the time to post your fix! Worked for me perfectly  

Thanks mate, this worked for me. 

The fact that you solved this issue back in January and still hasn’t been fixed by EE is a bit worrying as a new customer… 

Carlosaberto22
Visitor

Same for me, changing null to &id worked. Thanks

You legend. That actually worked!!

Thank you so much. This worked for me!

I replaced Null= with &id=

A year later and you’re still helping people with your solution given the issue is recurring.

m88bie
Visitor

Thank you so much, I can confirm this worked for me today as a new customer. Original link would not work, replaced Null= with &id= and worked first time.