Apple Arcade addon text link not working - cannot connect
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20-01-2024 08:02 PM
I have activated this add-on and received the text message with registration link. But when I press the link I get a “Cannot Connect” from the app store. The add-on is shwoing as active in My EE
Solved! See the answer below or view the solution in context.
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06-03-2024 11:30 AM
Yes, it is showing as active until 5th Sept. But the link provided by text is broken when trying to access through the app store.
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06-03-2024 12:28 PM
Thanks @tomb777
If the link is not working, please call us on 150 and the team will get this looked into for you.
Leanne.
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25-04-2024 09:38 AM
Thank you for taking the time to post your fix! Worked for me perfectly ✨
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21-08-2024 12:26 PM
Thanks mate, this worked for me.
The fact that you solved this issue back in January and still hasn’t been fixed by EE is a bit worrying as a new customer…
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27-09-2024 07:36 PM
Same for me, changing null to &id worked. Thanks
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04-10-2024 10:39 PM
You legend. That actually worked!!
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07-01-2025 08:24 PM
Thank you so much. This worked for me!
I replaced Null= with &id=
A year later and you’re still helping people with your solution given the issue is recurring.
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08-04-2025 11:51 PM
Thank you so much, I can confirm this worked for me today as a new customer. Original link would not work, replaced Null= with &id= and worked first time.

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