Active add on duplicates as inclusive extra?
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18-10-2023 10:52 PM
I’ve got an ‘inclusive extra’ roam abroad pass included with my contract. However, in the ‘your active add-one’ section it says £2.29 per day for EU roaming, with no option to remove it. Does this mean I’ll be charged twice if I go abroad?
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18-10-2023 11:04 PM
No, the Roam Abroad Pass overrides the £2.29 daily charge. It's 1 or the other; you do the maths.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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18-10-2023 11:04 PM
No, the Roam Abroad Pass overrides the £2.29 daily charge. It's 1 or the other; you do the maths.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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19-10-2023 07:34 AM - edited 19-10-2023 08:20 AM
Morning @Josiesphone10
Thanks for coming here.
As @XRaySpeX has advised you won't be charged the daily rate if you have the Roam Abroad Pass. Please make sure to text ROAMING to 150 before travelling to make sure the account also has roaming active to use the pass 🙂
Leanne.
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19-10-2023 08:20 AM
@Leanne_T wrote:
Please make sure to text ROAM to 150 before travelling to make sure the account also has roaming active
This should be ROAMING to 150. Although having just tested ROAM, it also gets there in the end after a couple of extra replies.
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19-10-2023 08:21 AM
Edited my post now @bristolian thank you 🙂
Both options should work to check roaming is set up.
Thanks.
Leanne.

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