Activation link for Netflix smart benefit

[Bonnie93]

Hi, 

I have received my new sim and my Netflix smart benefit is included, however I have received no text from Netflix or ee for any activation link. 
I have checked my email address and it is correct and the same on both accounts. 

help please! 

[Chris_B]

@Bonnie93  you’ll have to terminate your current subscription.  Your account will remain the same as it’s your account your signing back in too. 

[Leanne_T]

Hi @Bonnie93

Thanks for coming here 🙂

Please see our Netflix on EE, Help page for full information.

Thanks.

Leanne.

[Bonnie93]

Hi, 

that doesn’t really help. 
I don’t kkkw how to

get my activation texts from both ee and Netflix. 

I have now cancelled my current subscription as advised above but still can’t get it as a smart benefit. 

[Bonnie93]

I’ve done this and still nothing. 

[James_B]

Hi @Bonnie93,

Please get in touch with Customer Care if you haven't received your activation texts.

They'll be happy to help. 🙂

James