21-09-2022 12:46 AM
So I added a series x to my plan last month and I still have yet to receive the info on setting up my game pass subscription, I also already paid my game pass via EE so not only am I not receiving the game pass included in the add on, I'm still paying for it separately too at this point, and I have followed instructions in other posts about the issue with no luck sadly.
21-09-2022 08:23 AM
Hi @Rmullz89,
Welcome to the EE Community. 🙂
You should have received a link to redeem your subscription via text message. If you haven't received this, please get in touch with Customer Care.
Thanks
James