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EE app and website

Support using EE to manage your account and check data on-the-go.

4918 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

4652 Posts

Orders

A place to ask questions about your orders from EE.

5203 Posts

Activity in Account

EE tradin returns pack

Hi,  I upgraded my phone on Friday 8th August and traded in my phone, I received a text off EE trading Saturday 9th saying that I would receive a returns pack  within the next few days and was wondering if you could tell me how long that would be as ...

Floss04 by Explorer
  • 16 Views
  • 0 replies
  • 0 Helpful

Re: Awful website EE

Unfortunately, EE chose to ignore your feedback as it's got worse.  It's a total embarrassment, and I cannot understand why they chose not to resolve it.  They could get a couple of school kids to build a better website in a few weeks.  Then, when yo...

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Tnt sports Ultimate on discovery app

Hi new EE customer here and I have chosen tnt sports as my add on. Currently watching the FA CUP live which is broadcast on the ultimate 4k channel but I can't find this anywhere on the discovery plus app it only shows up on tnt sports 1.I have the a...

mE8419 by Visitor
  • 15 Views
  • 0 replies
  • 0 Helpful

TNT sports

I have an EE monthly SIM only contract and wish to add TNT sports. I'm an old BT mobile customer. My 24 month contract ends in December 2025. The upgrade options tell me the full works is the only option to add TNT sports at £48, or add it as a stand...

Re: Sort out the bloody app

The app is down and even the online version is **bleep** sort this out and I would be able to pay my bills, I've set up direct debit and you still ain't taking the money. Haven't been able to get on the app for well over a month now 

Rickyt1 by Investigator
  • 37 Views
  • 1 replies
  • 0 Helpful

Customer service

Hi all I have been trying for 2 days to get in touch with ee about a upgrade or to leave ,go through all the push this number this and that and end up with will get someone to get in touch with you or hang on the line message, know one has got back t...

Zx12r by Investigator
  • 85 Views
  • 5 replies
  • 0 Helpful