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Reasonable adjustment request: unable to complete EE Finance credit check

I’m disabled and I have never worked, so I do not have an employment start date to enter on the credit check form.I was told I cannot sort this out by phone because staff said they cannot apply the disability discount code on their system. That means...

employment status

i want to apply for a sim only contract what should i fill in under employment status if i am not employed.... if i select other then it is still asking for a start date.

Joining EE but contracts are ridiculously expensive, even compared to EE PAYG

I'm with EE and consider it the best network, so I was trying to convince a friend to join. But the prices on a contract are extortionate!The cheapest EE SIM only deal on a contract I can see available to a new customer is £18 a month for 50gb, which...

Ordered online reference not working

I have order my 17 pro max online with upgrading sim. the references number not working which i got in gmail. And deducted upfront payment. Its been 24hrs

Resolved! Re: Rewards and the EE app

I have the £1 plan. Where can I find my free earned addons on the website? The App doesn't work at all (literally cannot load after log in), and there is a page somewhere on the website that has all my free addons, minutes, data, texts, but I can't...

Recurring top up option disappeared

I can’t seem to find the option for recurring top up. I used to have one, but since the old bank card expired the option has seemed to have disappeared.

Resolved! Extra charges to bill

Hi, I notice that I had extra charges to my bill, ie charges of up to £2.50 for texts. This is surprising as I had not sent texts on the days I was charged for. Also, I am definitely not sending any more texts than usual, so not sure why I have ...

How to

How to remove a linked account

Resolved! Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Payment error but payment taken

HiTried my to pay my bill on the website this morning. Payment portal looks to have crashed before completing ( e.g. showed random error code and not the confirmation page) but it did took funds from my bank which currently show as pending.Any sugges...

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