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For any questions about managing your EE account, experts are on hand and ready to help.

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EE app and website

Support using EE to manage your account and check data on-the-go.

5032 Posts

Pay as you go

A place to give pointers and seek advice on using pay as you go.

4734 Posts

Orders

A place to ask questions about your orders from EE.

5380 Posts

Activity in Account

Does EE Actually Want My Business?

As a family, we are currently all in on EE... We have full fibre broadband on the top package, have four phones on my account and have been an EE customer for over 10 years.Three of the four phones are due an upgrade so I thought I would try and proc...

JPS111 by Investigator
  • 79 Views
  • 2 replies
  • 3 Helpful

Set Up Unwanted Contract

Moved into a new property about a month or so ago now. Was told we couldn’t activate our wifi for 3 weeks until an open reach engineer came out (after we had already been told we could just plug the box in and be good to go). There is bad signal in t...

Resolved! Can't activate Apple TV free trial

I recently signed up for an EE mobile plan, and I am trying to activate my Apple TV free trial. When I click the GET THIS ADD-ON button, I get a dialog saying "Sorry, due to a technical problem we're currently unable to add an add-on.".Help please! 

Resolved! refund

when will my refund be at my address  [Mod edit: move to new thread & update title]

iPhone 17 pro Max

I preordered the silver iPhone 17 pro max. I’ve had no updates and wondering when I will get it?

Past orders

How do I find out my complete history with EE?

Abimur by Explorer
  • 93 Views
  • 4 replies
  • 0 Helpful