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EE app and website

Support using EE to manage your account and check data on-the-go.

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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Orders

A place to ask questions about your orders from EE.

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Resolved! APPLE MAC NEO

Hello does anyone have an idea when the Mac NEOs will be dispatched I placed an order on 18th march and not heard anything about dispatch as of yet 

Mobile phone payments

I have a £162 credit on my mobile phone account so I want to cancel my monthly £10 payment until this is paid down. How do I do this? 

Mike27 by • Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Disconnected number

I have been aboard for the last 4 months and my two numbers have been disconnected I have tried all avenues to contact you guys online and it has been a failure, I am very disappointed with ee because I can not get through to them. I have been a cust...

Resolved! Content lock???

I have two EE SIM cards one my phone the other in my router always been fine then just recently I can not access my William hill account through either and I have not changed anything,if I use my phone via other WiFi connections no problem can someon...

Resolved! Paperless Billing

How daft is it that you can only remove paper billing by having to phone 150.  Surely this is just a basic instruction. ?

Debs2903 by • Visitor
  • 1445 Views
  • 6 replies
  • 3 Helpful

Re: Power of Attorney - Registration

Just tried to do this over the phone to be told EE do not accept them over the phone and you need to send a scanned version of the LPA in. A couple of weeks previously I was told that I could and some one would call me to do it but then never called,...

Jen981 by • Visitor
  • 40 Views
  • 1 replies
  • 0 Helpful

Trouble upgrading online

Hi, I’ve been trying to upgrade online for over a week. I’m a student and have a discount code to use which has been added successfully. Anytime I try to check out it says there’s a technical error or oops we can’t check you out. . I’ve tried online,...

LC1983 by • Visitor
  • 48 Views
  • 1 replies
  • 0 Helpful
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