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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8214 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18384 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35659 Views
  • 49 replies
  • 11 Helpful

Resolved! Contract

Hi I want to cancel my contract with EE how much notice do you need to do this and how do I go about that. Went to EE shop in Aberdeen & they said to cancel contract online 

MB620 by • Visitor
  • 275 Views
  • 1 replies
  • 0 Helpful

Bill

Hi, why have I get so high bill this month, please explain me, thank you 

Shah61 by • Explorer
  • 244 Views
  • 1 replies
  • 0 Helpful

Wow what a mess

What have you done to your web site ?  It is awful.  I Will not renewing my contract, beacuse of the amount of meaningless information...You are supposed to make things easy for your customers not baffle them.

Philmoe by • Visitor
  • 246 Views
  • 1 replies
  • 1 Helpful

Overdue payment

Normally, when logging into the EE app and looking into Bill's and payments, it would say something like "Your bill is £25 and you're £50 in credit" I top up my account every two months and there is always a credit on it. So why, when I log in now, d...

Neddone by • Investigator
  • 296 Views
  • 1 replies
  • 0 Helpful
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