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We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8222 Views
  • 2 replies
  • 5 Helpful

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE.   Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers:   If you’re in the last 100 days of your contract, you can upgrade to the late...

Sean_D by • Former EE Community Manager
  • 18393 Views
  • 0 replies
  • 9 Helpful

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?    Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Leanne_T by • EE Community Support Team
  • 35676 Views
  • 49 replies
  • 11 Helpful

Changing a SIM only plan

My EE plan ended 2 years ago, which has just continued and rolled over ever since, and I have just carried on. BUT I have just noticed that I only have 1GB (and he ace because I am without wifi this week, I have run out of data..), whereas for the sa...

SJA71 by • Explorer
  • 316 Views
  • 4 replies
  • 2 Helpful

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message   EE remains committed to offering value for money and customers ...

Sean_D by • Former EE Community Manager
  • 8222 Views
  • 2 replies
  • 5 Helpful

Resolved! Return iPhone

Hi I wish to return my iPhone 14 got on 27th June can’t afford it now is there anyway around it please 

Sammy01 by • Contributor
  • 290 Views
  • 2 replies
  • 1 Helpful

spend cap

I need to remove a spend cap on my daughter's phone urgently as she is abroad and can't use her phone.  I can't do it on line as the page is not working

bexcress by • Visitor
  • 433 Views
  • 1 replies
  • 1 Helpful

Returned a phone/cancelled a contract I was missold

I was missold a contract 9 days ago (which the complaints dept admitted over the phone). I called the store today and told them I would be returning the phone and cancelling my contract due to being missold it, the manager called me back and said thi...

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