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overseas calls

justledge
Visitor

‎06-11-2023 10:40 AM

When I try to call overseas or message and I am using the correct country code the message will not go through. Why? 

0 Helpful
3 REPLIES 3
bristolian
EE Community Star
EE Community Star

‎06-11-2023 10:44 AM

Are you in the UK or abroad?

Does your phone show coverage indicators?

Can you call or text other numbers?

Schockwave
EE Community Star
EE Community Star

‎06-11-2023 03:35 PM

@justledge , have you made sure that call abroad is enabled on your account?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

‎06-11-2023 11:29 PM

 International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, free on PAYG or £2 pm on contract, that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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