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no calls getting through

shazza123shazza
Visitor

when people are calling my number they are told number not recognised

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @shazza123shazza 

Welcome to the community.

Are you able to make calls from your number? Is it more than one person that is having this problem with trying to call you?

Chris

James_B
EE Community Manager
EE Community Manager

Hi @shazza123shazza,

Welcome to the EE Community. 🙂

Have you restarted your phone since your plan changed?

James