cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

iOS Android - Can't make / receive calls

ethangk
Investigator
Investigator

I'm on iOS Android, monthly tips, I've not been able to make or receive calls for months. Everything else seems fine. I'm able to get signal, WiFi and mobile data work, not on airplane mode. 

11 REPLIES 11

Sony Xperia J9210

Matt_124
Star Contributor
Star Contributor

Try go into settings > network & internet and see if you can find a setting for VoLTE/4G Calling and check if it is enabled.

Also try and go into settings > calls and see if the option is there for the above and/or WiFi calling.

It may be that your phone is dropping onto 2G for calls which has reduced coverage compared to 4G in certain areas.