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how do I use payg phone in Australia

nottonto
Contributor
Contributor

Hi

what do I need to do to be able to use my payg phone while I'm on holiday in Australia?

I'm unsure about all I've read on your website, a step by step guide would be really helpful.

thanks for any help

 

1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @nottonto 

You don't need to do anything with PAYG as it should work. 

Please note the roaming costs here:

https://ee.co.uk/help/help-new/roaming-costs/countries/australia

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

5 REPLIES 5
Northerner
EE Community Star
EE Community Star

Hi @nottonto 

You don't need to do anything with PAYG as it should work. 

Please note the roaming costs here:

https://ee.co.uk/help/help-new/roaming-costs/countries/australia

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi again

thanks for your answer, is that all I need to do?

do I still have to text ROAMING to 150?

do I need to turn on mobile data?

thanks again nottonto

James_B
EE Community Manager
EE Community Manager

Hi @nottonto,

No, you don't need to do anything, pay as you accounts are ready to roam.

Have a great trip. 🙂

James

XRaySpeX
EE Community Star
EE Community Star

Texting ROAMING applies only to contracts.

If you wanna use data you need to turn mobile data ON.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi

thank you all.

I just seems so easy to use my phone in another country, I'm not used to solutions being easy to do.

thanks  nottonto