how do I use payg phone in Australia

nottonto · ‎19-12-2022

Hi

what do I need to do to be able to use my payg phone while I'm on holiday in Australia?

I'm unsure about all I've read on your website, a step by step guide would be really helpful.

thanks for any help

Northerner · ‎19-12-2022

Hi @nottonto

You don't need to do anything with PAYG as it should work.

Please note the roaming costs here:

https://ee.co.uk/help/help-new/roaming-costs/countries/australia

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎19-12-2022

Hi @nottonto

You don't need to do anything with PAYG as it should work.

Please note the roaming costs here:

https://ee.co.uk/help/help-new/roaming-costs/countries/australia

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

nottonto · ‎20-12-2022

Hi again

thanks for your answer, is that all I need to do?

do I still have to text ROAMING to 150?

do I need to turn on mobile data?

thanks again nottonto

James_B · ‎20-12-2022

Hi @nottonto,

No, you don't need to do anything, pay as you accounts are ready to roam.

Have a great trip. 🙂

James

XRaySpeX · ‎20-12-2022

Texting ROAMING applies only to contracts.

If you wanna use data you need to turn mobile data ON.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

nottonto · ‎20-12-2022

Hi

thank you all.

I just seems so easy to use my phone in another country, I'm not used to solutions being easy to do.

thanks nottonto