confirmation of receipt of a letter via Royal Mail to EE Customer Services

AndyDaraich
Visitor

On 15th February 2024, I sent a letter via Royal Mail to The Manager, EE Mobile &  Broadband, EE Customer Services, 6 Camberwell Way, Sunderland, Tyne & Wear SR3 3XN.  I have not yet received a reply. 

Has EE's customer-services office in Sunderland received my letter?  

When might I expect a response?   (The content is time-sensitive.) 

 

 

 

 

 

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@AndyDaraich  This public forum doesn’t know who you are or what your correspondence was about,  you’ll not get an answer for when you’ll get a replay.   Have you called customer services at all about the content of that letter?  

  Without you providing any information what that letter was about no one here can advise you on what you need to do. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
XRaySpeX
EE Community Star
EE Community Star

@AndyDaraich : Did you record its delivery? It sounds from your concern that you ought to have.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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