Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Re: Are 0330 numbers free?

"Calls to 0330 numbers are included in your inclusive minutes." Does that mean they are free if you have an unlimited call plan?

Resolved! the number starting with o17 payable

017 numbers are payable

Roaming problem

Hi I have a uk sim but spend a lot of my time in france, where I am at the moment. I have been trying to contact my french bank by phone but the call wont go thru. Just says 'call ended'. I have a dual sim and although the other card is usually switc...

Cant get my mobile sim working in Austrlia

I temporarily relocated to Australia a few weeks ago - Sydney - and set up a roaming package on my phone with EE - its not working at all....Please help!W

Resolved! how do i activate my voicemail

how do i activate my voice mail on a samsung galaxy A52

Roaming in France, phone picks Bougues even when their signal is bad.

For some time our 2 phones have used the best signal at the place we stay at in France. Now they are choosing Bouygues even though that is the worst (and at times no bars just the R) signal. Manually choosing another provider like SFR Orange or Free ...

My sim changed number

I am currently in New Zealand and bought a new phone (Samsung A52) I put in my UK sim to get my WhatsApp back, and the sim is coming up in the settings under a different number and I am not getting the confirmation text from WhatsApp.

Resolved! on Facebook messenger,can I make free face to face calls on my sim only contrac

Resolved! Temporarily unavailable

I was transferred to Nigeria for a project, so I went to EE office at high street, chelmsford to know what plan can help me receive calls while in Nigeria. I was advised to put my line on contract and I will be able to receive my ee calls while in Ni...

Resolved! Retrieving my messages.

Hey, I’ve recently lost all my text messages I have tried restoring via iCloud, I’m wondering if it’s possible if EE can restore them? Or even send me transcripts from the last month?