01-10-2025 06:59 PM
I have been trying to link my eSIM with my account and keep getting the message we’re having trouble linking your products
Solved! See the answer below or view the solution in context.
02-10-2025 09:05 AM
Welcome to the community.
If you are seeing this error when trying to link your account, please give our customer service guides a call and they can help to get it linked for you.
Michael
02-10-2025 09:05 AM
Welcome to the community.
If you are seeing this error when trying to link your account, please give our customer service guides a call and they can help to get it linked for you.
Michael
05-10-2025 09:45 PM
I’m having the same issue. I’ve reached out to customer support via email and phone over 10 times, and they’re absolutely useless — they keep coming up with a different excuse each time. Did you manage to get it fixed?