cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

WIFI calling not working

janemarrpsm
Investigator
Investigator

Yesterday my WIFI calling is not working.  I have rebooted my router (BT Broadband), rebooted the phone, removed the wifi connection and reset up.  I have turned airplane mode on and turned wifi back on - when I do this and try to make call it says, turn off airplane mode to make a call.

Any ideas?

12 REPLIES 12

Mine was a Samsung phone too - hope yours has started again too

My WiFi calling is not working since I had a new router supplied and my home phones (by digital) say not connected to something, I live in a remote area so need my mobile WiFi calling let along my home phone 

Leanne_T
EE Community Support Team

Hi @Walshyjj 

Welcome to the community.

I'm sorry you are having trouble with your WiFi calling since changing routers.

Is your phone otherwise working as normal on WiFi? 

Leanne.