Voicemail not working

[CL4RK]

I've messaged 150 saying "VM ON" but I keep receiving "We've had a problem with your request, please try again a little later."

It was working a few weeks ago.

[Schockwave]

Hello @CL4RK ,

Welcome to the community,

Have you text VM off rebooted your phone and then text VM on? If that does not work, then ring customer service and they should be able to sort this out.

[CL4RK · Accepted solution]

Replaced my SIM with an eSIM which solved the issue.

[rgaufman]

I already have an eSim and getting the "We've had a problem with your request, please try again a little later.". This happens for wither VM OFF or VM ON, I tried rebooting the phone. I guess I'll have to ring customer support, but frustrating.