The EE Community

Very slow response from one website on Windows PC - iPad fine

Over recent weeks I have noticed that accessing one particular website from my Windows PC that I use a lot (thegvoffice.com ... IP address 104.21.64.1) has become very slow and often pages do not load without multiple refreshes.Other useful informati...

Public IP address for 4G router

Hi,I have a TP link Archer MR500 4g router for CCTV purposes.I can not get a connection to the router via any ddns service. I believe the IP it is broadcasting is not a public IP address.Is there anyway around this? can EE change the data sim to have...

just moved across to EE, phone cannot make calls or connect to internet

just moved across to EE, phone cannot make calls or connect to internet

Unable to view bills

Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...

PAYG in Germany

Hi, my daughter is going to Germany, she is currently on a PAYG subscription pack, does she need to purchase a or roaming pack or will the pack work without extra charges? 

Is Barbados included on the international pass add on as I need to call from UK,

Sim only upgrade plans: texts and minutes

I am looking to upgrade my mobile sim only plans for my family. For the plans below, which do not include unlimited texts or calls, do they include a limited about of texts and calls? If so, to what amount? If I went over the amount, what would the c...

EE smart hub plus wifi enhancer

Looking for a recommendation to extend my wifi signal i have a EE smart hub plus Looking to see what's compatible with EE SMART HUB PLUS.  

Phone Interview – EE Plymouth Application

I recently applied for a position at the EE Plymouth store and was scheduled for a phone interview on Tuesday, 20th May 2025, between 3:00 PM and 3:30 PM. I waited for the call, but after 15 minutes without hearing anything, I contacted the store dir...