Verification Codes Issues.

[CarolF2]

HI, does anybody have any ideas on why I am not receiving verification codes on my iPhone.  Have been told it's a carrier issue, how do I resolve this.  Thank you

[Northerner]

Hi @CarolF2 

Have you recently ported over your number. 

Thanks 

[bristolian]

What do you mean by verification codes? Are you referring to app-based notifications or SMS ones?

If the latter, do you have any issues with person-to-person texts? Are you in the UK or abroad?

Who's told you this is a carrier issue?

[K_P1]

Yes I think you can contact EE and resolve the issue with them.

[CarolF2]

Hi,
No I haven’t recently posted over my number.

Thank you for getting in touch.

[CarolF2]

Hi,

no I haven't recently ported over my number.

Thank you for reaching out.

[CarolF2]

Hi,

Verification cose to log into my account.  SMS, person to person text are fine, UK based.

Thank you for reaching to, much appreciated.

[CarolF2]

Hi

thank you for reaching out, much appreciated.

[CarolF2]

Carrier issue, customer service at amazon, thank you.  

[Lesley_W]

Hi @CarolF2 

Welcome to our community.

I'm sorry you're having trouble receiving some texts, have you spoken with our technical team on 150 about this yet?

Lesley