Unlimited data when abroad

[Pennyparry]

Hi

i have an unlimited data plan but I’ve just travelled to Morocco and I’m being asked to pay for more data….is this not included?

[Chris_B]

@Pennyparry  You’re allowance doesn’t cover you while there.   You need to be in the EU or USA, Canada,Mexico,Australia,New Zealand to use your tariff allowance. And you might need to purchase a pass to use it in these places. 

[XRaySpeX]

@Pennyparry : As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/morocco.