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Ukraine calls still free?

Shiplips
Visitor

‎12-01-2024 09:08 AM

Curently in the Ukraine doing charity work. And wanted to conform all calls are still free?  I recived a text on the 30 Nov stating as of the 10 jan this would stop.  

 

however this morning 12 Jan 0800hrs I recived a text from 10024 stating.

 

Hi from EE.calls, texts and data in Ukraine are currently free of charge.

0 Helpful
10 REPLIES 10
Christopher_G
EE Community Support Team

‎22-01-2024 09:21 AM

Hi all.

Some of our customers have incorrectly been sent a text to say their usage would be free of charge. Sorry for any confusion this might have caused. Because of this, we will cover the costs of calls, texts and data used in Ukraine from January 10th to 23rd (inclusive). 

You don’t need to do anything, and will see this reflected on your bills.

Chris

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