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Resolved! Are my speeds being capped or reduced for some reason?

In recent months, I've noticed that my EE speeds are being capped or inexplicably reduced. I suspected this was the case because I've never gotten a speed test to go over 150-200 Mbps for months. It's hardly unusable, but still somewhat annoying, con...

Resolved! Roaming add-ons. How do they interact?

Ι have full roaming, roam in EU and Roam Further pass active in my new plan. Ηοw do these interact?In my previous plan I was able to use my allowance to call from/to US/EU while roaming and I asked for the same to be retained when I signed the new pl...

Elina_K by • Contributor
  • 79 Views
  • 8 replies
  • 3 Helpful

Suing EE

Hi, I want to leave here my experience with this awful company. I've been a customer for 4 years. On the 11th October I decided to be a customer for 2 more years.I renewed my contract with EE for another 24 months. On the 17th of October I decided th...

Modescu by • Investigator
  • 4219 Views
  • 27 replies
  • 23 Helpful

New App

I’ve got EE TV and there are already apps on there but I want to access Disney +…. Is this possible? If so how do I go about adding it? Thanks 

Contact list fault

I have recently moved from BT to EE broadband including home phone.  The landline will no longer ring when people on my contact list call me.  The phone lights up and if I see it I can answer but the phone doesn’t ring.  Any help welcome.

Where has all my pack data gone?

I've had a pay as you go pack for several years, with lots of 'Boosts' totaling several gigs of data. Today, it all seems to have disappeared? Is anyone else experiencing this? I still have multiple 10 minute talk boosts, but it's the data I really n...

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