Two factor security texts not coming through while abroad

[McBurnil]

In Europe currently, text with code from company I’m trying to pay, is not coming through with code to authorise payment.

any help please

[bristolian]

Does your phone show signal indicators of a local network?

Are you able to make & receive calls OK?

Can you send & receive text messages from other mobile users?

[McBurnil]

Hi,

No problem with reception/signals, all apps, text messages and phone working. Just not getting message through from EU business with code.

[James_B]

Hi @McBurnil,

If you're receiving all other texts as normal, please contact the company that is sending the text for support.

James