Service issue

[Abdul50]

Hello, when I make a call I have a problems as other people have difficulty hearing me. Can you please resolve this issue for me and give me the reason as to why this is happening? 

[Leanne_T]

Hi @Abdul50 

Thanks for coming here. 

Does this happen on all calls? 

Is this happening in more than one area? 

Leanne 🙂

[Chris_B]

@Abdul50  Is your debt in a case ? If it is take out and make call to see if there’s any difference.   You might even have dirt in the ambient sound sensors on the device this will have a big impact on your voice on a call. 

[bristolian]

When you refer to callers having difficulty hearing you, are you describing a complete loss of audio one way during the call? Or distorted audio?