27-10-2023 09:58 AM
I paid off what was outstanding on my Phone Bill, and my services are still restricted. How can I fix this?
27-10-2023 11:53 AM
Hi @NathanPowles
Thanks for coming here.
How long ago did you make the payment?
Have you restarted your device?
Leanne 🙂
27-10-2023 11:56 AM
Hi Leanne!
I made the payment on Wednesday, but my device is still restricted. I’ve tried restarting it but it hasn’t worked. stumped on what to do
27-10-2023 11:58 AM
Thanks @NathanPowles
This will need to be looked into for you, please get in touch and the team will be happy to help. Our Account and billing (ee.co.uk) has ways to contact us.
Leanne.
