Sales calls

franwils1
Visitor

I am receiving numerous calls stating they are from EE advising me I can get 40% discount on my bill... Is this a scam?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@franwils1  EE will not offer you a discount mid contract why would they you are already in a contract period.   It’s a scam that’s for sure.    Text call to 7726 and then the number that called you when prompted. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

3 REPLIES 3
Schockwave
EE Community Star
EE Community Star

Hello @franwils1 , 

Welcome to the community,

Without knowing the number, they are calling from etc, difficult to answer your question here. If they are asking for personal details etc, then probably yes.

It could also be one of EE’s third party calling you, I actually never get them.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community, @franwils1 🙂

That doesn't sound like a genuine call from our sales team.

What was the number that called you?

James

Chris_B
EE Community Star
EE Community Star

@franwils1  EE will not offer you a discount mid contract why would they you are already in a contract period.   It’s a scam that’s for sure.    Text call to 7726 and then the number that called you when prompted. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.